Aug 31, 2022Onboarding Ownership: Dedicated Team vs. Customer Success ManagementMany organizations spend a lot of time trying to determine who should manage Customer Onboarding. These 5 factors can play a part.
Aug 31, 2022Forget the Onboarding Kickoff, it's all about the Partnership KickoffFor years Customer Success teams moved customer right from the sales cycle right into Onboarding without using this transition to align...